Privacy Policy (Confidentiality Policy)

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Business name: GoPaint
Effective date: 02/05/2026
Last updated: 02/05/2026

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, why we collect it, how we use it, and how you can contact us.

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1) What personal information we collect

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We may collect personal information you provide, such as

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• Name, email address, phone number

• Service address (or area), project details, preferred dates

• Photos you choose to send (for estimating)

• Invoice/payment-related details (if applicable)

We may also collect basic technical data when you use our site (for example: IP address, device/browser type, pages visited) through cookies or analytics tools.

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2) Why we collect it

We collect personal information to:

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• Answer your questions and provide estimates/quotes

• Schedule visits and complete painting services

• Send updates about your request or project

• Create invoices, process payments (if applicable), and keep business records

• Improve our website and services

We only use your information for the purposes described above (or as permitted/required by law).

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3) How we collect it

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We collect information when you:

• Fill out a form on our website

• Email or call us

• Request an estimate or service

• Provide photos or project details

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4) Consent

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By providing your personal information, you consent to its collection, use, and disclosure for the purposes described in this policy, subject to applicable laws.

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5) Who we share it with

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We do not sell your personal information.

We may share your information only when necessary with:

• Service providers that help us operate (website hosting, forms, email tools, invoicing/payment services)

• Subcontractors/partners involved in delivering the service (only if needed)

These providers may process data outside Canada depending on the tools used. We limit sharing to what’s required to do the job.

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6) How long we keep it

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We keep personal information only as long as needed to fulfill the purposes above and meet legal/accounting requirements, then we securely delete or anonymize it when appropriate.

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7) Security

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We take reasonable steps to protect your personal information (for example: restricted access, password-protected systems, and secure handling of files/photos).

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8) Your rights

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You may request access to your personal information, ask for corrections, or withdraw consent where applicable (subject to legal/contract requirements).

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9) Cookies (optional)

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Our website may use cookies/analytics to improve performance and understand traffic. You can disable cookies in your browser settings (some features may not work properly).

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10) Contact — Privacy Officer

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For privacy questions or requests, contact:

Privacy Officer: [Name / Title]
Email: [your email]
Phone: [your phone] (optional)
Mailing address: [street address, city, province, postal code]

Québec law requires providing contact information for the person in charge of personal information protection.

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11) Updates to this policy

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We may update this policy from time to time. The “Last updated” date will always be shown at the top.